Residential Aide Manager

SUMMARY

JOB DUTIES

• Oversees day-to-day operations of assigned components.
• Prepares and submits monthly, quarterly, and annual reports in a timely and accurate manner as required.
• Maintains consumer confidentiality.
• Attends all staff meetings, training meetings, and in-service meetings.
• Maintains CPR/First Aid and Respect training yearly.
• The incumbent of this position must work well under pressure, meeting multiple and conflicting deadlines. The incumbent shall at all times demonstrate cooperative behavior with colleagues, supervisors, and consumers.
• Assist with monitoring of consumers on and off the unit. Facilitates groups as needed within the scope of facilities or knowledge.
• Schedules, supervises, and evaluates residential aides.
• Conducts orientation and training for all new RA and Cook staff members on relevant policies and procedures, including vehicle, emergency, universal precautions, and health and safety rules.
• Provides file documentation in accordance with established standards, and submits reports (i.e., required
• Plans and assists with social and recreational activities scheduled during shift, in cooperation with the treatment team/staff.
• Monitoring and approving staff timesheets, including overtime documentation.
• Trains and/or assists with consumer random drug testing: urine analysis, breathalyzer, and mouth swabs.
• Attends clinical case staffing and functions as a member of a multidisciplinary treatment team.
• Completes progress notes as needed in EHR.
• Perform other job-related duties as assigned.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITY

• Familiarity with human resources policies and procedures.
• Ability to report to work on time.
• Knowledge of customer service concepts and practices.
• Understanding and sensitivity to diverse cultures and lifestyles.
• Skill in operating computers utilizing a variety of computer software.
• Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
• Skills in oral and written communication.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Ability to work independently as well as with teams.
• Strong communication, interpersonal, and organizational skills with the ability to accurately follow written and verbal instructions.
• Ability to establish appropriate task priorities and respond to emergencies.
• Knowledge of local, state, and CARF, or Federal standards/codes for building, fire, and safety.
• Knowledge of adolescent development and substance abuse treatment.
• Knowledge of the current state of Alaska Community Care Licensing regulations.

MINIMUM QUALIFICATIONS (Education & Experience)

• Associate’s degree in a related field, and 
• Minimum of two (2) years of experience working with residential consumers.
• Minimum of one (1) year of previous supervisory experience.
• Minimum of two (2) years of work experience in a substance abuse treatment facility.
• Valid Alaska Driver License.
• For company insurance purposes, must be 25 years of age.
• Ability to obtain State of Alaska Substance Abuse Counselor Technician certification within one (1) year of hire.
• First Aid and CPR certification required within (30) days of hire.
• A combination of experience, education, and training that provides the required knowledge, skills, and abilities may substitute for degree requirements.

PREFERRED QUALIFICATIONS (Education & Experience)

• Bachelor’s degree in a related field.
• Four (4) years of experience working with residential consumers, two (2) years of supervisory experience, and four (4) years of experience in a substance abuse treatment facility.

WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

The work is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 25 lbs. Most of the work is performed in an office setting with a wide variety of people with differing functions, personalities, and abilities. The office is a non-smoking facility with outside smoking areas. The work requires local travel between various program components of FNA which may involve exposure to extreme weather conditions. Works in an environment where protection of consumer confidentiality is essential. Personal Protective Equipment will be provided where/when needed.

SPECIFICATIONS

Supervision Received:

This position receives direct supervision from the Program Director or Clinical Supervisor; however, the incumbent is expected to effectively perform day-to-day activity as denoted within the job description. Work will be monitored through weekly meetings, monthly reports, and regular communication with the Supervisor. General guidelines for operations are based on program requirements and the general policies and procedures of FNA.

Supervision Exercised:

Supervises all Programs’ Residential Aides.

Driving Requirements:

This position will require you to frequently (or incidentally) drive both an FNA-owned vehicle and your personal vehicle for FNA business. Per FNA’s automotive insurance policy, to drive an FNA-owned vehicle, an individual must be at least 21 years of age. To drive an FNA-owned vehicle with consumers in the vehicle, an individual must be at least 25 years of age. Consumers may only be transported in FNA-owned vehicles and may not be transported by an employee in a personal vehicle.

This position requires eligibility for FNA automotive insurance as demonstrated by a current Alaska Driver’s License, current driving history and proof of personal liability insurance.

Position Impact:

Impact at the program level is high. The program’s level of compliance with program standards is directly affected by the effective performance of duties, especially as they relate to providing services to divisions and programs.

Contacts:

Contacts include working with consumers who can be abusive and combative verbally and sometimes physically.

ACKNOWLEDGMENT STATEMENT

This Job Description describes the essential functions and qualifications. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job; and management has the exclusive right to alter this job description at any time without notice. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, job-related duties. This document is not intended to exclude modifications consistent with providing reasonable accommodation for a disability. 

This position will (or may) require you to frequently (or incidentally) drive your vehicle for FNA business. To drive your vehicle for FNA business an individual must provide a copy of their current Alaska Driver’s License and a copy of their proof of personal liability insurance. No employee may transport an FNA consumer in a personal vehicle.

Continued employment status will be contingent upon satisfactory completion of a criminal background investigation and the pre-employment drug testing process. Where required, continued employment status (post-job offer) will be contingent upon the employee providing certification of annual tuberculosis (TB) screening and medical certification that the employee does not, because of infectious or communicable disease, pose a direct threat or significant risk to the health and safety of program participants or others in the workplace.